Monitoring
Keeping track of how well people and/or groups are doing in order to make improvements.
English Language
Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Negotiation
Bringing people together to solve differences.
Administrative
Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
Administration and Management
Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
Complex Problem Solving
Noticing a problem and figuring out the best way to solve it.
Persuasion
Talking people into changing their minds or their behavior.
Judgment and Decision Making
Thinking about the pros and cons of different options and picking the best one.
Active Listening
Listening to others, not interrupting, and asking good questions.
Speaking
Talking to others.
Mechanical
Knowledge of machines and tools, including their designs, uses, repair, and maintenance.
Writing
Writing things for co-workers or customers.
Reading Comprehension
Reading work-related information.
Active Learning
Figuring out how to use new ideas or things.
Management of Financial Resources
Making spending decisions and keeping track of what is spent.
Critical Thinking
Thinking about the pros and cons of different ways to solve a problem.
Systems Analysis
Figuring out how a system should work and how changes in the future will affect it.
Engineering and Technology
Knowledge of the practical application of engineering science and technology. This includes applying principles, techniques, procedures, and equipment to the design and production of various goods and services.